Handling correspondence

Today, clients, suppliers and subcontractors all use e-mails and you are not an exception. You wish to be efficient, clear and precise in your written communication.

With your DialoguE trainers, you will practise all the daily situations: making an appointment, dealing with a complaint, drawing up an agenda… You will learn the common formulas, both formal and informal.

After a DialoguE week, you will always use the appropriate formula. Your correspondents will receive your message loud and clear.